FREQUENTLY ASKED QUESTIONS
PREGUNTANAN FRECUENTE

FAQ'S - ENGLISH

Is the rate per person or per room?

The rate is per room and per night, for 2 adults and 2 kids under 12 years old.

 

What is the rate for 3 adults?

The rate is for two adults; third adult is US$ 20 per night.

 

How much is the tax for local?

There is a 7.5% service charge per room per night and US$ 3.00 environmental levy per night.

 

If I cancel, will I get my money back?

Since it is a very special deal, the rate is non-refundable, we do not give any money back with this offer.

 

What is the maximum number of persons that can sleep in the room?

6 persons in a two bedroom apartment with a sleeper sofa.

 

What is the bedding in the 2-bedroom unit?

1 king bed, 1 queen bed and a sofa bed in the living room.

 

Does the room have beach towels and bath towels?

Yes, the room will have beach towels and bath towels.

 

Does the kitchen have all the utensils etc.?

Yes, it it s fully equipped.

 

Is there an ice machine on property?

Ice will be conveniently dispensed by the refrigerator within the apartment.

 

How many persons are allowed to visit us when we stay there?

2 persons.

 

Is the special local rate only for someone that is living in Aruba?

Yes, a local ID is required.

 

How much is the security deposit?

AWG 350/US$ 200, cash, debit or credit card

 

What time can we check-in?

Check-in time is 4:00 pm, depending on the occupancy we can grant a check-in at 2:00 pm.

 

Do we need to check-out at 11:00 am?

Yes, that is the official check out time, there is a surcharge for a late check-out, and only if available.

 

Can we pay when we check-in?

We require full payment at least 7 days before check in date, via cash, credit, or debit card.

 

Can I make the reservation on the WhatsApp number mentioned on Facebook ?

Reservations should be made via email by sending us the details for the booking, such as name, address, phone, email address, dates and number of persons to: reservations@arubaslife.com

 

 

PREGUNTANAN FRECUENTE - PAPIAMENTO

E prijs ta pa persona of pa camber?

E prijs ta pa camber pa nochi, pa 2 adultonan y 2 muchanan bou di 12 anja di edad.

 

Cua ta e prijs pa 3 adultonan?

E prijs ta pa 2 adultonanan y pa un di tres adulto lo ta US$ 20 pa nochi.

 

Cuanto ta e tax pa localnan?

Nos tin un service charge di 7.5% pa camber pa nochi y US$ 3.00 pa nochi pa e cargo ambiental.

 

Ora mi cancela, lo mi haya placa bek?

Ora tin un oferta special, e prijs no ta reembolsabel, nos no ta duna placa bek cu e oferta.

 

Cuanto ta e maximum number di persona cu por drumi den camber?

6 personanan den un appartement di 2 camber cu un sofa cama.

 

Ki sorto di camanan tin den unidad di 2 camber?

1 cama king-size, 1 cama queen-size y un sofa cama den sala.

 

E camber tin serbete di beach y di banja?

Si tur camber ta equipa cu serbetenan pa beach y pa banja.

 

E cushina ti tur utensilionan, etc.?

Si e cushina ta full equipa..

 

Tin machin di ijs disponibel?

Ijs ta convenientemente disponibel den frigidair den cada appartement.

 

Cuanto persona mag di bishita no sora nos keda aki?

2 personanan.

 

E prijs special pa local ta aplica solamente pa un persona cu ta biba na Aruba?

Si y mester mustra cedula of rijbewijs.

 

Cuanto mester laga di deposito “security deposit”?

AWG 350/US$ 200, cash, debit of credit card

 

Ki ora nos por haci check-in?

Check-in ta 4:00 pm, y ta depende di e ocupacion pa nos por otorga un check-in trempan pa 2:00 pm.

 

Nos mester check-out pa 11:00 am?

Si esey ta e ora oficial di check-out y lo tin un cargo adicional pa check-out despues y solamente si e ta disponibel.

 

Nos por paga ora nos haci check-in?

Nos tin mester di e pago complete minimo di 7 dia prome cu haci check-in cu cash, credit, of debit card.

 

Mi mag di haci e reservacion na e number di WhatsApp menciona riba Facebook?

Reservacion mester wordo haci via email cu tur e informacion pa haci e boeking: number, adres, telefoon, email adres, fechanan y number di personanan na: reservations@arubaslife.com